Privacy Policy

Effective Date: July 21, 2025

At Creative Roofing Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or engage our services.

By using our website or submitting information to us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you contact us, request a quote, or fill out a form, we may collect:
• Name
• Phone number
• Email address
• Property address
• Any other information you choose to provide

b. Automatically Collected Information
When you visit our website, we may collect limited technical information such as:

• IP address
• Browser type
• Pages visited
• Time spent on the site
• Referral source

This data is collected through standard web analytics tools to help us improve our site performance and user experience.

2. How We Use Your Information

We use the information you provide for the following purposes:
• To respond to inquiries and provide roofing estimates
• To schedule and complete services
• To communicate about your project
• To improve our website and customer experience
• To comply with legal obligations

We do not sell, trade, or rent your personal information to third parties.

3. Sharing Your Information

We may share your information with:
• Trusted service providers who assist with project scheduling, communication, or billing
• Legal authorities, if required by law or to protect our rights and safety
• Third-party financing providers, but only at your request and with your permission

All third parties are required to keep your data confidential and secure.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:
• Enhance your browsing experience
• Track site performance
• Measure advertising effectiveness

You can disable cookies in your browser settings, but this may affect functionality.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure. We recommend not submitting sensitive personal data (such as financial information) via online forms.

6. Your Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:
• Know what personal information we collect and why
• Request access to the personal information we hold about you
• Request deletion of your personal data
• Opt out of the sale of personal information (we do not sell personal data)

To exercise these rights, please contact us using the information at the bottom of this page.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., material manufacturers, financing partners). We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our site and services constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Creative Roofing Solutions
3172 Bunsen Ave, Suite J
Ventura, CA 93003
Phone: (805) 535-3101